Last Updated: February 10th, 2025
Healing The Source, LLC (“Healing The Source,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what types of personal information we collect, how we use and share it, and the security measures we take to safeguard your data. Healing The Source does not sell your personal information to third parties.
1. SCOPE AND CONSENT
By accessing or using this website (healingthesource.org) or providing personal information to us in any way, you consent to the terms outlined in this Privacy Policy. If you do not agree, you must immediately discontinue use of this website.
This Privacy Policy applies to all users who access our website from any device, including desktop computers, mobile phones, and tablets.
We also engage with users on third-party social media platforms such as Instagram, Facebook, Twitter, Pinterest, and YouTube (“Third-Party Sites”). However, this Privacy Policy does not govern the data collection or privacy practices of those platforms. We encourage you to review the privacy policies of any Third-Party Sites you engage with.
This Privacy Policy also does not apply to external websites linked on our Site. We are not responsible for the privacy policies or practices of third-party websites.
2. CHILDREN UNDER 13
We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect or retain personal information from children under 13 years of age. The products and services on this website are not intended for children under 13, and we request that minors do not submit personal information.
If we discover that we have collected information from a child under 13, we will promptly delete that information and terminate their account if applicable.
3. INFORMATION WE COLLECT
We collect various types of personal information, including:
A. Personal Identifiable Information (PII)
- Name
- Billing & Shipping Address
- Phone Number
- Email Address
- Username & Password (for account holders)
- Date of Birth (if applicable)
B. Payment & Transaction Data
- Credit/Debit Card Details (securely processed through Shopify)
- Billing Address
- Transaction History
C. Non-Personal Information (Anonymous Data)
- Geographic Location
- Age Group & Demographics
- Interests & Product Preferences
If combined with personal information, anonymous data is treated as personal identifiable information (PII).
D. Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type & Operating System
- Device Type (Mobile, Tablet, Desktop)
- Referring Websites & Search Terms
- Date & Time of Site Visits
- Pages Viewed & Navigation Activity
This data helps us analyze website performance, security, and improve your experience.
E. User-Generated Content
If you post comments, reviews, or other content on our website, this information is publicly visible and may be accessed by other users.
4. HOW WE COLLECT INFORMATION
We collect information through the following methods:
- Directly from you (when you make a purchase, register for an account, or sign up for marketing emails).
- Through third-party service providers (Shopify for order processing, Google Analytics for website traffic insights).
- Cookies & Tracking Technologies (see Section 6 for more details).
- Via Social Media & Referring Websites (if you engage with us on Third-Party Sites or arrive through an external link).
5. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
- Order Processing & Fulfillment – To process payments, arrange shipping, and provide customer service.
- Customer Communication – To respond to inquiries, send order updates, and provide promotional offers.
- Security & Fraud Prevention – To detect and prevent unauthorized transactions or security breaches.
- Marketing & Advertising – To send promotional emails, targeted ads, and other offers (only with your consent).
- Website Performance & Analytics – To monitor site traffic, enhance user experience, and improve services.
We do not sell your personal data, but we may share it with trusted third-party partners for the purposes listed above.
6. COOKIES & TRACKING TECHNOLOGIES
We use cookies, web beacons, and tracking technologies to enhance your browsing experience.
What are Cookies?
Cookies are small data files stored on your device that allow us to:
- Recognize your preferences when returning to the site.
- Analyze traffic patterns to improve website performance.
- Customize content & advertisements based on browsing behavior.
Managing Cookies:
You can enable, disable, or delete cookies through your browser settings. Please note that disabling cookies may affect website functionality.
For more information, visit: All About Cookies.
7. HOW WE SHARE YOUR INFORMATION
We share your information with trusted service providers to operate our business:
A. E-Commerce & Payment Processing
- Shopify – Our website is powered by Shopify. Read Shopify’s Privacy Policy here.
B. Analytics & Marketing
- Google Analytics – We use Google Analytics to understand how customers interact with our Site. Read Google’s Privacy Policy here.
- Google Analytics Opt-Out – You can opt-out here.
C. Legal Compliance
We may disclose personal information if required by law, such as:
- To comply with legal obligations (court orders, subpoenas).
- To prevent fraud or protect against security threats.
We require third-party partners to maintain the confidentiality and security of your information. However, we do not control their data policies.
8. DATA SECURITY
We take data security seriously and use industry-standard protections, including:
- SSL Encryption – Protects sensitive information during transactions.
- Secure Payment Processing – Shopify handles all payment data with PCI compliance.
- Restricted Access – Only authorized personnel can access personal data.
While we take precautions to safeguard your information, no online platform is 100% secure. By using our Site, you acknowledge the risks associated with online data transmission.
9. CALIFORNIA PRIVACY RIGHTS (CCPA COMPLIANCE)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request details on the data we collect and how it’s used.
- Right to Delete: Request the deletion of your personal data (subject to legal exceptions).
- Right to Opt-Out: Opt-out of the sale of personal data (we do not sell personal data).
- Right to Non-Discrimination: Exercising privacy rights will not affect your service.
To exercise your rights, contact us at: 📧 healingwithclaudia@gmail.com.
For more information on CCPA, visit: California Privacy Rights.
10. PRIVACY POLICY UPDATES
We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting.
The last updated date at the top of this page reflects when modifications were made. We encourage you to review this policy periodically.
11. CONTACT US
For questions about this Privacy Policy, contact us at:
📧 Email: healingwithclaudia@gmail.com
By continuing to use our Site, you agree to the terms of this California-compliant Privacy Policy.
